I was reading over at one of my favorite Marketing Blogs Zakazukha Zoo and was rather pleased to read that other people are irked by the annoyances in large URL’s on what you would call BIG and Important sites.
For example if you want to send one of your clients to the list of Bigpond DNS servers for them to enter into their router or operating system network settings you need to send them to:
http://bigpond.custhelp.com/cgi-bin/bigpond.cfg/php/enduser/std_adp.php?display=content&p_page=1&p_faqid=5586&p_Platform=N
Honestly, these large companies need to setup some sort of url forwarding for all their most frequented pages. PHP does it for their manual and they do it well… For example if you want the details on session handling you just type in php.net/sessions and it takes you straight to the sessions information page.
You can setup a tinyurl, but these large companies just need to smarten up their act and employ some programmers who think about what the “General Public” need and how they are interacting with the websites they are designing.